Casino Winpalace care about the players at the casino and you can tell this because of the great customer service department. You can get in touch with the online casino 24 hours a day 7 days a week and the casino can be reached via e-mial, phone, and Live Chat. The customer service department has dedicated toll-free phone numbers from the United States, Canada and the United Kingdom. Casino Winpalace takes customer service seriously, which is why you will get back to in a prompt manner to answer any question that you may have.
Not all online casinos have Live Chat customer service, but Casino Winpalace does. The nice thing about Live Chat is that you can have your question answered in real time and you do not have to wait for an e-mail response. There is always a customer service representative available in Live Chat, so matter what time of day it is you can get help. This feature is nice if you need help with a pressing matter or if you need to be walked through something such as how to claim casino promotions . To make sure you are safe when chatting there is a verification code that you will have to enter before you begin to chat.
All around the casino there is a lot of information, which a customer service representative will be more than happy to help you out with. On many of their links at the end of their info the casino will state that you can contact the casino if you need any more information. For USA player contact or player contact from players from around the world, you are taken care of when you play at Casino Winpalace USA. From registering for a casino account to any type of security or game question the experienced customer representatives are always available to lend their support.